2/10 Horrible
Jeanna
Viaje en familia
16 de ene de 2025
Aspectos positivos: Limpieza
Aspectos negativos: Personal y servicios
The noises from the hotel bar was excruciating loud unitl 3am! I booked this hotel because it was four stars and convenient, next to Central Station. It was not cheap. I booked two rooms for my family for 4 nights. Apparently the bar on the top floor plays loud music on weekends for dancing. The music was so loud it kept us awake until 3am when they shut down the music. It is just not acceptable! Travelers stay in hotels so they can relax, recharge during the trip and be able to have a good night sleep is crucial. I complained to the manager and they offered me some crappy points. I declined. This is a very poor business model and they clearly don't care about the customers' experience during their stay. it was very disappointing to say the least.