8/10 Bueno
Patricia, Las Vegas
Viaje en pareja
22 de nov de 2024
Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento
This is usually our go-to property when we take a quick Deadwood getaway. This trip was for my birthday! PROS: Property is always clean, quiet & comfortable and staff is always nice! Breakfast was great. Pool & hot tub enjoyable. Love the convenience in & around property. Steakhouse was good. CONS: Parking is always a challenge since I drive a lifted dually with wide tires. Truck is too oversized to fit into garage & with construction going on in the lot, the search is even harder than usual for parking outside! And the $14.95/night charge for searching for & parking my own vehicle is always a pet peeve for me! Our room was missing hand towels & washcloths. There was only 1 soap & only 1 coffee condiment pack. Once we called down, the missing items were delivered quickly. It may seem trivial but we found the foil butter packets, provided with a pricey dinner, to be tacky in the steakhouse. Lastly, I’ve always disliked when staff members visit the breakfast & coffee bars while breakfast for hotel guests is still going on. When I’m trying to get my coffee & I have to wait for staff members to get theirs, it’s a little disappointing. When I managed hotels, my staff always had their own well stocked, designated coffee area that was located back of house & they would get breakfast leftovers and would never mingling with guests to grab a bite. Overall, we had an enjoyable stay!
Patricia
Se alojó 1 noche en noviembre de 2024