2/10 Horrible
Melissa
Viaje en familia
14 de ene de 2025
Aspectos negativos: Limpieza, personal, servicios y instalaciones y estado del alojamiento
Avoid this place—find a better option!
We booked months in advance, drawn by the location and decent reviews, thinking it was perfect for our 4-night trip. Everything was planned around staying here, and the price seemed reasonable.
When we arrived on January 2nd, we were told plumbing had been worked on that morning. The place smelled old, but we brushed it off. The first night was awful—loud banging from upstairs kept us awake past midnight. When I messaged the owner, she dismissed it, saying quiet hours started at 11 PM. The room was also hot, and the janky window slammed shut when we tried to open it.
On the second day, the toilet clogged after using the shower and sink. The owner said repairs wouldn’t happen until the next morning and suggested using the hallway bathroom. Later, we were told the toilet was beyond repair and offered a refund for unused nights. However, it was impossible to find a similar place last minute.
The shared shower wasn’t cleaned, so I had to wash dirty towels myself. The small kitchen, shared with other guests, was inconvenient, and some of our labeled food was taken. Despite thoroughly cleaning everything before leaving, the owner refused to honor the refund she had agreed to, making false claims that we hadn’t paid a dog deposit (never mentioned) and had trashed the room.
The host is dishonest and spiteful. This place was an uncomfortable and frustrating experience. Save yourself the trouble—find a better option!
Melissa
Se alojó 4 noches en enero de 2025