Ratings based on 571 verified reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia-verified reviews
by a verified traveller
Posted 31 May 2024
The staff was very helpful, place was clean and safe.
Comment from Hotel Management
24 Jun 2024 by Javier Hernández, Hotel Management
Thank you very much for your comment.Best regards
by a verified traveller
Posted 27 May 2024
We thought the location was great for us as we were travelling through. The hotel was clean and the staff very friendly. But we were told on checking in that breakfast was included. We checked because we knew our rate was room only. We were told by Cristiano that it was complimentary. However when we checked out we were told we had to pay. Left a nasty taste in the mouth after a lovely stay.
Comment from Hotel Management
24 Jun 2024 by Javier Hernández, Hotel Management
We regret the error with the breakfasts.We hope you will forgive us and give us another chance.Thank you so much,
by a verified traveller
Posted 6 Apr 2024
Located in a quiet area on the outskirts of Salamanca. You can see the famous castle and the city center from the otel
Comment from Hotel Management
8 Apr 2024 by Javier Hernández, Hotel Management
Muchas gracias por su valoración Hani.Esperamos vovler a verles pronto.
by a verified traveller
Posted 27 Mar 2024 on Hotels
Comment from Hotel Management
5 Apr 2024 by Javier Hernández, Hotel Management
Muchas gracias por su valoración Isabelita.Esperamos volver a verles pronto.
by a verified traveller
Posted 26 Mar 2024 on Hotels
Comment from Hotel Management
27 Mar 2024 by Javier Hernández, Hotel Management
Muchas gracias por su fantástica valoración Richard.Esperamos volver a verle pronto.
by a verified traveller
Posted 25 Dec 2023
Very clean and comfy bed.
Comment from Hotel Management
27 Dec 2023 by Javier Hernández, Hotel Management
Thank you very much for your evaluation.We hope to see you again soon.
by a verified traveller
Posted 27 Nov 2023
Reception staff friendly and helpful despite a very late arrival. Upgraded room given to us. Room good size, very clean and well equipped. Bathroom excellent. Breakfast very good, plentiful and varied.
Comment from Hotel Management
30 Nov 2023 by SVC -Director-, Hotel Management
Thank you very much Barbara! There is no better way to start the day reading these comments.
by a verified traveller
Posted 5 Nov 2023
Comment from Hotel Management
7 Nov 2023 by Javier Hernández, Hotel Management
Muchas gracias por su valoración Kathleen
by a verified traveller
Perfect for Transit stay
Posted 11 Oct 2023 on HotelsEasy parking, though a charged is levied if parking under the hotel in garage, but about spaces outside hotel.
Excellent evening meal, plus superb breakfast.
Perfect for transit stay. 5 minute drive into the centre of Salamanca
Comment from Hotel Management
20 Oct 2023 by Javier, Hotel Management
Thank you very much for your comment Gordon.We hope to see you again soon.
by a verified traveller
Posted 23 Sep 2023 on Hotels
Comment from Hotel Management
25 Sep 2023 by Javier Hernández, Hotel Management
Muchas gracias por su fantástica valoración Fiona.Esperamos volver a verles pronto.Atentamente,
