Complejos turísticos en Ponta Delgada

"Acelente personal "

"Excellent "

"Hotel con instalaciones limitadas y escasas opciones de comidas. Fantásticos los restaurantes temáticos pero no abren todos los días. La animación muy pobre casi no hay actividades."

"El hotel está bien en líneas generales. Moderno y cómodo, con un buen desayuno y una ubicación inmejorable en el centro histórico de Funchal. Mejoraría la limpieza de las habitaciones (es escasa) y el ruido de nuestra habitación en la cuarta planta del hotel, dado que la música de la azotea es molesta."

"Perfect for what we have traveled for: MIUT Ultra marathon. "

"Decepcionado, estuve hace 40 años y creo que a peor. Yo le quitaría 2 estrellas. Desayuno para salir del paso, con muchas faltas. La limpieza de la habitación deplorable. No reponen lo que gastas. Las sábanas pequeñas que no cubrían la cama y fundas de almohada rotas. De pena"

"Excelente servicio "

"Lo que menos me gusto fue que casi nadie comparte la pensión completa, por lo que la elección de comida es muy poco variable. El desayuno inmejorable. "

"Very nice hotel, great location. Service and food are good, but not at the level of a 5 star hotel. Especially at the Trapiche restaurant on the terrace, service was very slow and the staff not very professional, as they spent more time talking to each other in the corner than paying attention to the guests (it felt to a certain extent that they were not permanent staff or that they were training?). The Spa and the staff in the spa were top notch. As for the room, it was very nice but I did not realise it was one of those new design rooms where the shower is in the room and has no doors. While this was not a problem for me as I was on my own, the issue was not having a door, as the whole room got humid from the steam of the hot water and I could hear the water dropping at night after taking a shower. Could also hear my next door neighbours shower in the morning, which woke me up a couple of times. Also strange was the fact that to get to the indoor swimming pool, you had to walk outdoors in the terrace (not the case if you paid extra to use the spa facilities). So not great for a rainy day or when it's not too hot. Felt like the indoor pool was an after-thought in the hotel design. Overall, nice hotel but not necessarily as great quality as I was expecting from a 5 star."