8/10 Bueno
Kim R.
14 de jun de 2024
Aspectos positivos: Limpieza
Great Apartment!
The apartment was perfect! Loved the quiet location. The only problem we had was communication with the manager. Which was none. We stayed there the end of May and I had been trying to reach someone since February! I was trying to cancel one night, but couldn't get anyone to respond to me. I emailed, as did VRBO. We also made phone calls through VRBO, but received no response. I did receive one message from the manager right before our stay saying she didn't see that we had a reservation! I wasn't sure I would have a place to stay once we arrived, but it was available. I spoke with the ex manager who was staying onsight and FINALLY through his help was able to get back my money on that one night we cancelled. Management needs to step it up on communication!
Kim R.
Se alojó 2 noches en mayo de 2024