For the cost of this property per night I was expecting a property that did not require maintenance, was trouble free and a little bit of luxury for the 4 days I spent there with my family from the UK. Collecting the keys with no one to greet you was a little shocking. Upon arriving at the house I found the master bedroom curtains and rail thrown in the master closet, I had to call the emergency number as when I was called back I was told it could not be fixed on a Sunday. I insisted that we should not be expected to sleep in a room with no window coverings and a repair man did show up. The fridge had been turned down to 43 degrees by cleaners and we did not realize until the next day, unacceptable. Food was spoiling. The water filter in the fridge had obviously not been changed recently because water tasted bad and so did ice. So we had to make another trip out to purchase water and ice, unacceptable. The BBQ grill was beyond dirty, with at least 1 inch of fat or food debris in the bottom. The outside blind on the upstairs deck did not work. The listing stated that the property had games, only decks of cards were found, so no games at all? The upstairs twin bedroom was unbearably hot so we could not sleep in that room. And for a property we were paying $$$$ per night for we would of expected the toilet paper to be more than one ply!!!! The property has several maintenance issues and for the amount of money your paying these should all be taken care of. I hope the owners get to read this review and take some more time to fix these items as well as grout work needed on flooring, paint touch up and all other issues mentioned. Not a great experience for the amount of money we paid it was disappointing. Lastly I had sent 2 messages prior to arriving a few weeks before on the VRBO link to owner and never received a reply! why make this an option if your not going to reply????, I had to contact Soto to try to get these questions answered but because they do not know the property the answers were very generalized.