Calificación basada en 1.154 comentarios contrastados
3,0 Limpieza de la habitación
3,3 Servicio y personal
3,2 Comodidad de la habitación
2,7 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 26 jun. 2024
Espectacular
Comentario de la dirección del hotel
26 jun. 2024 por Guest Relations, la dirección del hotel
Dear Dana, We are thrilled you were pleased with every aspect of your stay with us! Thank you for sharing that from check-in to departure, you appreciated the level of service, hospitality, and overall experience. All of us at Ramada Plaza Marco Polo Beach Resort look forward to having you stay with us again.Thank you,Guest Relations
por un viajero real
Publicado el 26 jun. 2024
Muy buena
Comentario de la dirección del hotel
26 jun. 2024 por Guest Relations, la dirección del hotel
Dear Juan, Thank you for your five-star review of your stay at the Ramada Plaza Marco Polo Beach Resort! We are delighted we met your expectations for the perfect beach vacation. We look forward to welcoming you back for another outstanding experience. Thank you,Guest Relations
por un viajero real
Publicado el 25 jun. 2024
El lugar es hermoso la habitación es cómoda y limpia pero el hotel es viejo y muy deteriorado
Comentario de la dirección del hotel
26 jun. 2024 por Guest Relations, la dirección del hotel
Dear Romina, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel. It would be our pleasure to welcome you back soon. Thank you,Guest Relations
por un viajero real
Publicado el 19 jun. 2024
Bueno
Comentario de la dirección del hotel
19 jun. 2024 por Guest Relations, la dirección del hotel
Dear Sergio, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Ramada Plaza Marco Polo Beach Resort. We look forward to your return and wish you all the best with your future travels. Thank you, Guest Relations
por un viajero real desde Homestead
Publicado el 1 jun. 2024
Comentario de la dirección del hotel
21 jun. 2024 por Guest Relations , la dirección del hotel
Dear Niliem, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Ramada Plaza Marco Polo Beach Resort, and we look forward to welcoming you back soon. Thank you,Guest Relations
por un viajero real
Publicado el 23 may. 2024
Recomendable
Comentario de la dirección del hotel
24 may. 2024 por Guest Relations, la dirección del hotel
Dear Gustavo, Thank you for your five-star review of your stay at the Ramada Plaza Marco Polo Beach Resort and for your recommendation. We are delighted we met your expectations for the perfect beach vacation! We look forward to welcoming you back for another outstanding experience. Thank you,Guest Relations
por un viajero real
Publicado el 13 may. 2024
Comentario de la dirección del hotel
15 may. 2024 por Guest Relations, la dirección del hotel
Dear Rogelio, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Ramada Plaza Marco Polo Beach Resort.Thank you,Guest Relations
por un viajero real
Publicado el 12 may. 2024
El lugar estaba limpio , el personal mi eficiente y profesional ,lugar bien céntrico y con todo alrededor , me gustó
Comentario de la dirección del hotel
14 may. 2024 por Guest Relations, la dirección del hotel
Dear Ms. González, Thank you for the positive review and for taking the time to recognize Ramada Plaza Marco Polo Beach Resort. We are delighted to know how much you enjoyed our refreshing accommodations, convenient location, and the excellent service provided by our staff. Thank you again for being our guest, and we look forward to welcoming you back to the area.Thank you,Guest Relations
por un viajero real
Publicado el 12 may. 2024
Comentario de la dirección del hotel
2 jun. 2024 por Guest Relations, la dirección del hotel
Dear Lais, It is wonderful to know you enjoyed everything about your time at Ramada Plaza Marco Polo Beach Resort and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Thank you,Guest Relations
por un viajero real
Publicado el 9 may. 2024
Durante la estadía nos fue bastante bien pero luego fue un problema para que atienda el teléfono y poder resolver la devolución del seguro.
Comentario de la dirección del hotel
11 may. 2024 por Guest Relations, la dirección del hotel
Dear Rodrigo, Thank you for being our guest and for your review. While we are glad you had an overall pleasant stay, we regret any inconvenience caused to you due to the incidental charges. We appreciate your feedback as it helps us improve our guest experience. Thank you again for your patience, and we hope to welcome you back soon.Thank you,Guest Relations
