Calificación basada en 305 comentarios contrastados
3,8 Limpieza de la habitación
3,9 Servicio y personal
3,7 Comodidad de la habitación
3,5 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 27 sept. 2024
My Daughter checked in as I was on a flight.
Upon check in she a was told by the very unpleasant receptionist that my 3 year old grandson wasn’t on the booking and she would have to sign a declaration, which she did, to agree to that, when in fact he was on the booking. I sorted the issue out with him over the phone but my daughter and her son stayed at a friends house as she was made feel like she had done something wrong.
There was tea, coffee and sugar but no milk for a cup of tea. There was a large hole in the towel.
I would never stay there or recommend it to anyone.
por un viajero real
Publicado el 24 jul. 2024
You get what you pay for. I did not expect the resort to be in such disrepair and to be so noisy. The traffic from the highway is constant and you hear every plane take off. The on site secure parking is very tight and it is difficult to manoeuvre a big vehicle around. Next time I will do more research and pay more money for a more comfortable and quiet location.
por un viajero real
Publicado el 31 may. 2024 en Wotif
it is convenient to where I wanted to go around Mackay. Friendly staff, happy to help.
Comentario de la dirección del hotel
26 jun. 2024 por jai, la dirección del hotel
thanks for your support
por un viajero real
Publicado el 26 may. 2024 en Wotif
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Comentario de la dirección del hotel
11 jul. 2024 por jai, la dirección del hotel
thanks for your thoughts this will help us to think and improve our services to the gues
por un viajero real
Publicado el 23 may. 2024
Room was not cleaned during my stay
Comentario de la dirección del hotel
26 jun. 2024 por jai, la dirección del hotel
appreciate your concern.
por un viajero real
Publicado el 22 may. 2024
Good
Comentario de la dirección del hotel
11 jul. 2024 por jai, la dirección del hotel
thanks for yor comments
por un viajero real
Publicado el 11 nov. 2023 en Hotels
Comentario de la dirección del hotel
3 dic. 2023 por reef, la dirección del hotel
thanks for your response, as this helps us to improve our service.
por un viajero real
Publicado el 12 jun. 2023 en Hotels
por un viajero real
Publicado el 27 mar. 2023 en Hotels
por un viajero real
Publicado el 9 ene. 2023 en Hotels
Comentario de la dirección del hotel
9 ene. 2023 por reef, la dirección del hotel
thanks much appreciated, hope to c again
