8/10 Bueno
Jason M.
28 de mar de 2025
Aspectos positivos: Limpieza
Great place to stay and perfect for the family
We truly enjoyed our stay at this location. It was perfect distance to our activities, and had a variety of things to do at the resort that were wonderful for the evenings when our days ended. Pool was loud but fun, the arcade was a huge hit, and while the mini golf course was closed, they made up for it by allowing us to use a sister resort extremely close by, which was wonderful. We would absolutely stay here again.A couple of complaints. I wish check in didn't absolutely require talking with the concierge (aka sales team) and constantly deny the time share program. They are so pushy, and I was super nice about it all, but even by the end, I could sense some aggravation by that team that I was so hard pushing back. That's unnecessary. Our room had some real bad smell. We think it was some spilled curry or something, but we ended up wiping down walls, floor, chairs, table, etc. and putting the garbage can outside to avoid smelling that. Mini golf on site being closed was a little bothersome, because I had boys that would have been on that all evening. Light switches in the main bathroom were weirdly located, and the GFCI outlet that controls them was right where you dry your hands, so they kept shutting off all the lights and needing reset. The TV in the main bedroom kept cutting in and out due to connection errors. Our dishwasher wheels didn't work, the brackets were broken and it didn't slide out. Towels obviously weren't checked/re-washed before our stay.
Jason M.
Se alojó 5 noches en marzo de 2025